Terms & Conditions
The terms for using this website and for working together — kept short, plain and fair.
Agreeing to these terms
By using this website or engaging the studio, you agree to these terms. If you’re agreeing for a company, you confirm you’re allowed to.
Each engagement also has its own written proposal and agreement. Where they differ from these terms, the proposal wins.
Using this website
This site is here to tell you about the studio and its work. Read and share it freely.
Please don’t misuse it or try to disrupt it, and don’t treat it as legal, financial or professional advice. Links to third parties, such as WhatsApp, follow their own terms.
The Discovery Sprint
Most relationships start with a Discovery Sprint — a fixed first step in which your business is studied closely and you receive a private readout.
It’s charged at the price quoted when you book, and credited in full toward your first month if we continue. There’s no obligation to go further.
Proposals and engagements
After Discovery, any ongoing work is set out in a written proposal — its scope, level and terms. Work begins once you accept it, and scope can be adjusted by agreement in writing.
Invoices and payment
Fees are invoiced as your proposal describes — usually monthly, in advance, unless agreed otherwise. Invoices are due by the date shown on them, and prices exclude any taxes that may apply.
[Add payment method, currency and any late-payment terms].
Cancellation and no obligation
The Discovery Sprint stands on its own, with no obligation to continue.
For ongoing work, either side can end the relationship in writing, on the notice set out in the proposal. Fees for work already done remain payable; anything paid in advance for work not yet done is handled as the proposal describes.
Intellectual property
The studio’s own materials and methods, and the design and content of this site, remain ours.
The work made specifically for you in a paid engagement — your briefs, trackers and documents — is yours to keep and use, once the related fees are paid.
Confidentiality
Confidentiality runs both ways and sits at the centre of the work. Engagements begin under a mutual NDA, and information is handled with deliberate care.
The full approach is on our Confidentiality page, which forms part of these terms.
Liability
We take real care in our work, but we provide support services — not regulated legal, financial, tax or investment advice — and we can’t guarantee specific outcomes.
To the extent the law allows, our liability for an engagement is limited to the fees paid for it, and we’re not liable for indirect or consequential loss. Nothing here limits any liability that can’t be limited by law.
Events outside our control
Neither side is responsible for delays or failures caused by events reasonably beyond its control — such as outages, illness, or disruption to essential third-party services. If one happens, we’ll tell you and agree a sensible way forward.
Governing law and jurisdiction
These terms are governed by [Governing law — e.g. the laws of the Netherlands], and any dispute falls to the [Jurisdiction — e.g. the competent courts of the Netherlands].
We’d always aim to resolve any concern directly and privately first.
Changes to these terms
We may update these terms from time to time. The date at the top shows the current version; the terms in force when you engage the studio are the ones that apply to that engagement.
How to reach us
Questions about these terms are welcome at hello@chiefofstaffstudio.com.
Questions?
If you have any questions about our privacy practices, confidentiality standards or terms of engagement, we’d be happy to help.